In separate statements, both DoorDash and Grubhub called the lawsuits “baseless.”
A DoorDash spokesperson said the company “has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food and other necessities to communities in need.”
In November, DoorDash halted adding new restaurants that didn’t make any agreements with its app. It added that it’ll remove restaurants that don’t want to be on the app within 48 hours of their request.
“Every single allegation is categorically wrong and we will aggressively defend our business practices,” a Grubhub spokesperson said in a statement. “We look forward to responding in court and are confident we will prevail.”
Grubhub allegedly shares data of restaurants
Meanwhile, the city alleged Grubhub of sharing phone numbers of restaurants to clients without their consent. Furthermore, the city added that it charged the restaurant’s the commission of calls through those numbers even if no order was placed. The city also claimed Grubhub made “imposter websites” for restaurants to unexpectedly lure customers to its own platform.
