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AI Bots Inset

America September 24, 2026

AI Bots Are Calling Customer Service: When the Customer Is a Robot

AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…

By Jackie Allen

Exela Units Filed for Bankruptcy

America March 4, 2025

Exela Units File for Bankruptcy Amid $1.3B Debt

In a dramatic turn of events, approximately 60 subsidiaries of business process automation firm Exela Technologies Inc. have filed for…

By Rihem Akkouche

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