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EasyQuickfix LLC, a computer repair service provider based in Miami, Florida is allegedly taking advantage of consumers, particularly senior citizens who are not tech-savvy.

The company allegedly lured elderly consumers into signing subscription contracts and paying hundreds of dollars for it. In fact, these consumers sought help to resolve simple technical issues such as logging-in to their computers.

On its website, EasyQuickfix touts that it is a “reliable” company “providing quality online cloud storage & computer repair service. It also promises, “We strive to help people by providing extraordinary service and expert repairs using only the highest quality standards available.”

However, some consumers filed complaints against the Miami-based computer repair service provider with the Better Business Bureau (BBB).

An 84-year old consumer, who was a former Marine, reported to the BBB that EasyQuickfix lured him to sign a contract for a three-year service worth $399.99. The company allegedly contacted this elderly consumer when he was setting up his new laptop.  He thought the customer representatives who contacted him was an employee of HP so signed a computer service contract on August 30, 2020. The following day, he decided to cancel the contract after realizing that he signed a contract with EasyQuickfix and not with HP.

“I think they are taking advantage of seniors who are a little slow dealing with these people,” according to the 84-year-old former Marine in his complaint submitted to the BBB.

Another victim is an 83-year-old woman who had a problem with her computer password. The elderly woman searched for a computer repair service provider online and found EasyQuickfix. She called the company regarding her problem. The company convinced her to pay $600 for a three-year subscription to Bitdefender.

The elderly woman’s son, Attorney George Schoof of Legal Services Group LLC, found out that her mother was taken advantage of by EasyQuickfix.

“My mom is 83 years old and doesn’t know any better. This company, and owner Mohd Salil Momin (who also appears to be an owner in a Miami-area restaurant, Charcoal Indian Cuisine), prey on older people by talking them into paying exorbitant fees for “help” with their computers,” said Schoof who shared his mother’s story to USA Herald.

Below are two other complaints filed by consumers against EasyQuickfix, which obviously charged an unreasonably high price to help consumers with their simple problems— setting-up an e-mail service or logging-in to their computers or account on Amazon.

The company eventually issued refunds to the consumers but they obviously felt misled or victims of deceptive advertising or marketing.

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