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At AWS re:Invent 2025, Amazon CEO Matt Garman delivered a sweeping vision for the future of artificial intelligence, arguing that AI agents will ultimately be more transformative than both the Internet and cloud computing.

Speaking during his opening keynote at the annual conference in Las Vegas from December 1–5, Garman framed AI agents as the next foundational layer for businesses of every size and sector.

“This change is going to have as much impact on your business as the Internet or the cloud,” Garman said. “I believe that in the future, there’s going to be billions of agents inside of every company, across every industry.”

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A Defining Moment for AI at AWS re:Invent 2025

Opening his keynote—streamed in an unexpected twist on Fortnite—Garman emphasized that the pace of technological change is only accelerating.

“The world is not slowing down,” he said. “More change is coming—and one of the biggest opportunities that is going to change everyone’s business is agents.”

According to Garman, nearly every industry is already being reinvented by AI, with customer experiences, workflows, and decision-making fundamentally reshaped by intelligent agents that can reason, act, and collaborate with humans.

Matt Garman Reveals AWS by the Numbers

Garman began with a recap of AWS’s scale and momentum. AWS generated approximately $132 billion over the past year, while more than 500 trillion objects are now stored in Amazon S3. Platforms like Amazon Bedrock also saw significant growth as enterprises adopted generative AI at scale.

AWS’s global infrastructure continues to expand, now spanning 38 regions, with three additional regions planned. Still, Garman underscored that growth alone isn’t the point.

“At Amazon, everything starts with the customer,” he said, adding that enterprises across virtually every industry now run core parts of their businesses on AWS.

AWS re:Invent 2025: Amazon Connect Gets More Human

One of the most tangible demonstrations of AI agents in action came with major upgrades to Amazon Connect. First launched in 2019, Amazon Connect already supports neural text-to-speech in more than 30 languages and speech recognition in over 25.

At AWS re:Invent 2025, AWS announced new capabilities designed to give AI agents more human-like reasoning and conversational skills across voice and messaging channels. Powered by advanced speech models from Nova Sonic, agents can now respond with more natural pacing, tone, and contextual understanding—even across different languages and accents.