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AI Bots Inset

America September 24, 2026

AI Bots Are Calling Customer Service: When the Customer Is a Robot

AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…

By Jackie Allen

AI assistants

America August 29, 2024

AI Assistants: Amazon’s Alexa Upgraded to Compete with ChatGPT and Google’s Gemini

This year has marked significant advancements in AI assistants, with major players like ChatGPT and Google’s Gemini capturing the spotlight.…

By Jackie Allen

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