Lawsuit Alleges Unfair and Deceptive Practices
Swift’s lawsuit claims Bank of America violated Pennsylvania’s Unfair Trade Practices and Consumer Protection Law by failing to disclose that customers needed to maintain an active checking, savings, or credit account with the bank in order to keep their auto-pay enrollment active.
“The defendant’s bait-and-switch causes immediate harm in the form of late fees, damaged credit scores, and charge-offs, and long-term harm in the form of reduced access to credit facilities,” the complaint states.
The proposed class action seeks to represent Pennsylvania residents who suffered similar financial consequences due to Bank of America’s auto-pay cancellations.
Bank of America Stays Silent Amid Allegations
Swift is represented by attorneys from East End Trial Group LLC, including Kevin W. Tucker, Kevin J. Abramowicz, Chandler Steiger, Stephanie Moore, Kayla Conahan, and Jessica Liu.
Bank of America has declined to comment on the lawsuit, and legal representation for the bank was not immediately available.
As the case unfolds, it raises broader concerns about transparency in financial institutions’ auto-payment policies—potentially signaling a major reckoning for one of the nation’s largest banks.