After hearing the evidence, the jury agreed with the policyholder and found that the insurance company had acted in bad faith. The jury awarded the policyholder damages, including payment of her claim and additional damages for the insurance company’s bad faith conduct.
The case serves as a reminder that insurance companies have a legal obligation to act in good faith and to treat their policyholders fairly. Policyholders who believe that their insurance company has acted in bad faith have the right to seek legal recourse and may be entitled to compensation for their losses.