Washington, D.C., July 22, 2025 — The Consumer Financial Protection Bureau (CFPB) announced today the termination of the consent order against VyStar Credit Union, originally issued in October 2024. The agency confirmed that VyStar has fully paid the $1.5 million penalty imposed last year related to the mishandling of an online banking system overhaul in 2022, which left members without full access to services for extended periods.
While VyStar did not admit wrongdoing under the original consent order, the credit union agreed to pay the seven-figure fine and reimburse affected members for fees, interest charges, and other related costs. The consent order was initially scheduled to remain in effect until at least 2029 to ensure ongoing compliance.
In a filing dated July 18 and signed by acting CFPB Director Russell Vought, the Bureau stated it is terminating the consent order and waiving any alleged non-compliance, including requirements for VyStar to develop and implement further redress plans. The filing noted that VyStar has fulfilled certain obligations, including payment of the penalty and conducting an audit to verify refunds to members who submitted reimbursement requests.
The CFPB did not clarify whether VyStar reimbursed members who may have been eligible but did not submit requests prior to the termination of the order.
This action marks the latest in a series of Biden-era consent orders lifted early under the current CFPB leadership. The agency has faced scrutiny and criticism from consumer advocates and Democratic lawmakers concerned that some companies may be spared full compensation obligations.
The CFPB continues to monitor enforcement and compliance matters to protect consumers while balancing regulatory responsibilities.
