Home Depot Faces Class Action Over Alleged Facial Recognition Scans In Illinois

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What happens next

Procedurally, here’s the likely path:

  1. Initial response:Home Depot may move to dismiss, arguing (for example) that the tech didn’t create biometric identifiers, that any vendor—not the retailer—controlled data, or that signage and store policies satisfied BIPA.
  2. Discovery:Emails, vendor contracts, kiosk specs, configuration files, retention settings, and internal policies become crucial. Who stored the data? For how long? Was it ever shared?
  3. Class certification:The court will decide whether common questions for all Illinois shoppers predominate over individual issues, a make-or-break moment in BIPA litigation.
  4. Merits or settlement pressure:If the case survives, statutory damages math and litigation costs can drive negotiations.

As a legal analyst, these are the elicitation-style specifics I’d push for—answers here usually separate allegation from liability:

  • Exact functionality:Was the system configured for facial recognition (identity) or face analytics (patterns), and were templates stored?
  • Data trail:What logs, hashes, or templates exist per shopper? Where are they stored, and for how long?
  • Written artifacts:Where is the public retention/destruction policy and the written consent workflow? If consent was embedded in signage, what did it say and where was it posted?
  • Vendor role:Which third-party platforms were involved? Who trained the models, who controlled retention, and what did the service contracts promise about deletion and sharing?
  • Scope & timeframe:Which Illinois stores, which kiosks, and since when? Precision here affects class size and exposure.

For Illinois shoppers:

If you used self-checkout at a Home Depot in Illinois, BIPA gives you concrete rights. In practice, that means:

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