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A robocall-blocking company has fired legal warning shots at one of the nation’s biggest consumer lenders. Telephone Science Corp., better known as Nomorobo, is suing Synchrony Financial in federal court, accusing the company of unleashing a deluge of illegal prerecorded robocalls in violation of the Telephone Consumer Protection Act (TCPA)—calls the firm claims are drowning its business in costs and digital clutter.

Filed in Connecticut federal court, the lawsuit contends that Synchrony made thousands of unsolicited robocalls that reached a digital trap Nomorobo uses to catch bad actors — a "honeypot" of roughly 290,000 inactive and unlisted numbers. According to the complaint, this network of numbers helps Nomorobo identify and block spam calls for its users. But Synchrony, the lawsuit claims, kept hitting the honeypot—again and again.

A Financial Giant with a Finger on the Robocall Trigger

Nomorobo alleges it captured at least 2,368 illegal robocalls from Synchrony over the last four years, each one using a prerecorded voice and landing in its honeypot. The company claims the calls weren't just irritating; they racked up real costs, including IT overhead, staff time, and data storage.

“Synchrony Financial has repeatedly been caught with its metaphorical hands in the honeypot,” the complaint reads, portraying a persistent violator unwilling to stop. The firm now seeks statutory damages ranging from $500 to $1,500 per call, as well as injunctive relief to halt future violations.

The War Against Robocalls, One Lawsuit at a Time

Jason Harrow, attorney for Nomorobo, drew a stark line in the digital sand: “Robocalls are more than just an annoyance — they cost Americans billions each year,” he said. “This lawsuit seeks to hold Synchrony accountable for thousands of illegal robocalls that directly harmed Nomorobo and the customers who rely on Nomorobo to block these calls.”

Nomorobo, which helps consumers block robocalls by tracking repeat offenders, says the Synchrony barrage not only wastes its resources but weakens its ability to protect its users effectively.

Digital Spam, Real-World Consequences

Nomorobo argues that every illegal call made by Synchrony to its honeypot imposes measurable costs, from backend tech support to database maintenance. And unlike individual plaintiffs in TCPA cases, Nomorobo says it’s uniquely harmed as a business trying to keep robocallers out of America’s phone lines.

The suit names Charles Gerstein and Jason Harrow of Gerstein Harrow LLP, and Jonathan J. Einhorn as legal counsel for Nomorobo. As of Friday, Synchrony had not responded to the complaint or named legal representation.