OpenAI Faces Wave of Lawsuits in Explosive ‘Suicide Coach’ Allegations

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Attorneys and Statements

Plaintiffs are represented by Matthew P. Bergman and Laura Marquez-Garrett of the Social Media Victims Law Center, and Meetali Jain and Sarah Kay Wiley of the Tech Justice Law Project.

Bergman called the lawsuits a reckoning:

“OpenAI blurred the line between tool and companion, prioritizing market dominance over mental health. The cost of those choices is measured in lives.”

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Jain added,

“The time for OpenAI regulating itself is over. Its design choices have real-world consequences — and real victims.”

OpenAI responded Friday, stating it was reviewing the claims:

“We train ChatGPT to recognize and respond to signs of distress, de-escalate conversations, and guide users toward support,” the company said, adding it continues to improve safety “in close collaboration with mental health professionals.”

A Growing Legal Storm Around AI

This isn’t OpenAI’s first brush with tragedy. In August, the company was sued in California over a 16-year-old’s suicide allegedly tied to ChatGPT use. The tech giant recently updated its user policy to prohibit medical or psychological advice through any AI platform.

The current cases — Cedric Lacey et al. v. OpenAI Inc., Karen Enneking et al. v. OpenAI Inc., and Jacob Lee Irwin v. OpenAI Inc. — are filed in the Superior Court of California, County of San Francisco.