Other financial institutions, including NatWest and Barclays, declined to comment or did not respond to inquiries regarding the study’s findings.
The Future of AI in Banking
Despite concerns about AI-driven misinformation, banks remain broadly optimistic about AI’s potential benefits. Industry group UK Finance acknowledged the challenges but reassured that “banks are working hard to manage and mitigate risks around AI, and the regulatory authorities are looking at the potential financial stability challenges the technology poses.”
The release of this report coincided with an AI Summit in France, where policymakers and industry leaders focused on promoting AI adoption—a stark contrast to prior summits that prioritized discussions on managing AI-related risks.