The art canvas store has a 3-star average rating from 198 reviews. Only 91 of the reviewers rank the service as 4- or 5-star quality. And 107 claim the service is subpar and only merits 1 to 3 stars.
One verified buyer purchased $540 worth of art and it was never shipped to him in the US.
Another reviewer ordered 11/23/23 and as of 1/18/24 they still do not have delivery. And customer service refuses to help.
Many reviewers even claim that Crib of Art is a scam site.
One of the reviewers claims that “The company sells illegal pictures without having the ip rights to it.”
Return and Warranty
The website promises “A lifetime warranty, full replacements within 5 years.”
They go on to claim that “We have a satisfaction guarantee on all orders, in case you are not happy with your purchase we have a 30-day return policy. No questions asked.”
It is posted on the site that the lifetime warranty “means if your painting fades during its lifetime we will provide a free replacement.”
Most reviewers never received a refund. In the rare circumstance that a buyer was able to make direct contact with customer service the representative sometimes tried to reduce the amount they were willing to refund. And refused to pay for shipping for returned items.
