America September 24, 2026
AI Bots Are Calling Customer Service: When the Customer Is a Robot
AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…
America September 24, 2026
AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…
By Jackie Allen
America October 17, 2020
The Department of Justice (DOJ) filed a lawsuit to stop the operators of a technical-support scheme from targeting and defrauding…
By Marivic Cabural Summers

