DOJ stops large-scale technical-support scheme operators from defrauding seniors

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The Department of Justice (DOJ) filed a lawsuit to stop the operators of a technical-support scheme from targeting and defrauding seniors and other vulnerable consumers in the United States.

According to the DOJ, a federal court granted its request for a temporary restraining order (TRO) against a California man and his companies that allegedly defrauded hundreds of elderly consumers across the country.

The federal court ordered the defendants, Michael Brian Cotter and his five companies including Global Digital Concierge, NE Labs, Sensei Ventures, Kevisoft UK LTD, and Kevisoft LLC to stop from further victimizing U.S. consumers.

DOJ’s allegations against Cotter and his companies

In the complaint, the Justice Department alleged that Cotter together with other individuals, and entities in India operated a large-scale technical-support scheme targeting U.S. consumers since 2011.

The fraudulent technical-support scheme involves Indian call center telemarketers who made false claims to persuade U.S. consumers to pay for unnecessary technical support services, These telemarketers are working for Cotter and his Indian co-conspirators.