America September 24, 2026
AI Bots Are Calling Customer Service: When the Customer Is a Robot
AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…
America October 17, 2020
DOJ stops large-scale technical-support scheme operators from defrauding seniors
The Department of Justice (DOJ) filed a lawsuit to stop the operators of a technical-support scheme from targeting and defrauding…
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