Toyota customers in California have filed a proposed class action lawsuit against the automaker, alleging that the scarcity of hydrogen fuel for their Toyota Mirai hydrogen fuel-cell electric vehicles has made the cars “unsafe, unreliable and inoperable.”
Complaint Filed Over Hydrogen Fuel Issues
Despite Toyota’s assurances that hydrogen refueling for its two Mirai generations is “available, seamless, and comparable to refueling with gasoline,” customers Bryan Caluwe, Shervin Shahhian, Leila Khaje Hoseini, and Soheil Vahedi claim otherwise in their complaint filed in California federal court on Wednesday. The plaintiffs argue that a shortage of hydrogen fuel has forced them to travel long distances to refuel, often unsuccessfully, leading to inoperable vehicles that require towing.
Toyota Sued Over Hydrogen Fuel Scarcity : Allegations Against Toyota
The complaint asserts that Toyota has failed to disclose to its customers that the hydrogen fueling stations promised to be numerous “frequently are out of fuel, are inoperative due to broken equipment, and/or will not accept fuel cards as payment due to various internal issues.” This failure to inform has left customers stranded and frustrated.