“I’m reaching out to you today because I recently learned about a tragic accident involving a child and the Tread+. Resulting in, unthinkably, a death,” he wrote. “While we are aware of only a small handful of incidents involving the Tread+. Where children have been hurt, each one is devastating to all of us at Peloton. And our hearts go out to the families involved.”
Peloton reaches agreement with CPSC
Peloton on Saturday refuted the CPSC claims in a statement. It said: “The company is troubled by the Consumer Product Safety Commission’s unilateral press release. The ones where it mentionned the Peloton Tread+ because it is inaccurate and misleading.”
It added: “There is no reason to stop using the Tread+, as long as all warnings and safety instructions are followed. Children under 16 should never use the Tread+, and Members should keep children, pets, and objects away from the Tread+ at all times.”
However, Peloton admitted to their mistake. The consumers’ safety regulators and Peloton reached an agreement following weeks of “intense” negotiation, said Robert Adler, acting chairman of the CPSC.