In a survey by J.D. Power, customer satisfaction with public charging facilities hit an all-time low in August, underscoring the urgency of addressing these issues.
Tesla provides solutions
Currently, the United States boasts approximately 150,000 public charging ports, but only about 34,000 are designed for fast charging, as reported by the Department of Energy.
Recognizing the pressing need for improvement, the federal government has unveiled a plan to invest $100 million in repairing and replacing 6,000 outdated or inoperative charging stations.
Last November, Tesla extended an invitation to automakers and charging network operators, encouraging them to adopt the NACS charging connector and charge port in their equipment and vehicles. The response has been remarkable, with at least 15 prominent brands, including those under the Hyundai Motor Group umbrella and Jaguar, forging agreements with Tesla to implement the North America Charging Standard (NACS).
As a result, the majority of these agreements grant access to 12,000 of Tesla’s 19,000 Superchargers throughout North America, further cementing Tesla’s role as a driving force in the evolution of electric vehicle infrastructure.