Zoom accused of misleading consumers about its data security

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Zoom repeated its promises of “end-to-end encryption”  on its website, on the user interface within its app, and in white papers assuring that it has tight security and privacy protections. The group noted that an April 2020 guide promoting Zoom for medical professionals was still making false claims to get medical professionals to transmit sensitive patient information,” Consumer Watchdog noted.

The China connection

Furthermore, Consumer Watchdog expressed concern that Zoom has close connections with China where it maintains servers and employs 700 workers.

The company’s failure to use end-to-end encryption puts global servers at-risk of cyberattacks. Data privacy and security are is a big concern in the United States and internationally.

“Given that individuals and companies use Zoom to discuss and share confidential trade secrets, it is particularly troubling that Forbes recently reported that some Zoom conversations were being routed through servers in China—a country whose government is often accused of trade secret theft,” according to the consumer advocacy group.