Acuity, a mutual insurance company, is owned by its policyholders rather than shareholders. It offers a range of insurance products, including auto, home, business, and agriculture coverage.
The company has a strong financial rating and has been recognized for its customer service and community involvement.
The failure-to-settle countersuit against Acuity highlights the complex nature of insurance disputes, particularly when it comes to determining liability and appropriate compensation.
In this case, Acuity is seeking to limit its liability to the policy limit, while the plaintiffs are alleging that the insurer acted in bad faith and therefore owes additional damages.
The outcome of the case will likely have significant implications for both Acuity and the parties involved.