Capcom hit with ransomware attack, 350K customers affected; Hackers demand $11M

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At the time, the company said, “certain systems” were impacted including its email and file servers but did not see any sign that customers’ information was breached. 

“Presently, Capcom is consulting with the police as well as other related authorities while both carrying out an investigation and taking measures to restore its systems. The company will continue to offer relevant updates as the facts become clear, via its websites and other means,” according to the Japanese gaming giant.

On November 9, the Nikkei Japan news reported that the hacker gang used “Ragnar Locker” malware. The hackers deployed the malware as an operational virtual machine on each target device in order to hide the ransomware from view. 

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Hackers demanded an $11 million ransom from Capcom

The attack had succeeded in downloading 1 terabyte of sensitive data from Capcom. The cybercriminals were reportedly demanding a bitcoin ransom of 1.1 billion yen ($11 million dollars). They are threatening to release the data if the company will not pay the ransom.