Facebook will fund and maintain a testing and treatment program for previous and current content moderators. It will protect these workers who remain “at-risk” for PTSD and psychological trauma based on their job requirements. They will receive ongoing medical testing and monitoring. The social network giant will cover any necessary medical and psychiatric treatment and associated costs.
The settlement is expected to provide relief to over 10,000 former and current Facebook content moderators across the United States.
Facebook content moderators exposed to disturbing images
The content moderators were responsible for viewing and removing a range of offensive, horrifying images and videos posted on Facebook.
Every day, they were exposed to thousands of “videos, images, and livestreamed broadcasts of child sexual abuse, rape, torture, bestiality, beheadings, suicide and murder.”
Their job was stressful and caused many of them to suffer from psychological trauma and post-traumatic stress disorder.