The company will only give access to victims who provide valid verification of their identity and identity theft.
Additionally, Kohl’s agreed to post a notice on its website about the process in which identity theft victims can obtain records related to the identify theft and to certify that it has reached out to victims who were unlawfully denied access to such records in the past.
In a statement, FTC Bureau of Consumer Protection Director Andrew Smith said, “If someone stole your identity, it’s your right to get the records related to the theft – and that’s a right the FTC takes seriously. This case is a warning to other companies: We will hold you responsible if you fail to give identity theft victims the required business records.”
