Could Starbucks’ Anti-Discrimination Training Turn Out to be Problematic?

By
Gabrielle Seunagal
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1086

“You train them so they know what is expected. You fire them when they fail to meet those expectations. Too many companies, including the one I worked for, skip the second step. Starbucks won’t.”

“The training is SB avoiding liability. If you feel that you were discriminated by their employees, SB wants you to sue those employees. They will claim zero responsibility and will blame their employees for NOT following company policy. No employee will be protected. It’s a sick and deceptive move.”

“One cannot regulate the thoughts of others. This was just a pat on the back “look we aren’t racists” exercise that will change nothing aside from make things more difficult and more uncomfortable. Employees might end up quitting to avoid issues.”

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Only time will tell the impacts of Starbucks’ anti-discrimination training.