The DIR encouraged “local jurisdictions who have been impacted should contact their local TDEM Disaster District Coordinator.” The department also stressed that it is “fully committed to respond swiftly to this event and provide the necessary resources to bring these entities back online.
In addition, the DIR reminded local governments about the following cybersecurity best practices:
- It is everyone’s responsibility to remain cyber aware and practice information safety.
- Do not open suspicious or unexpected links or attachments in emails.
- Hover over hyperlinks in emails to verify they are going to the anticipated site.
- Be aware of malicious actors attempting to impersonate legitimate staff, and check the email sender name against the sender’s email address.
- Use unique strong passwords or pass-phrases for all accounts.
- Do not provide personal or organizational information unless you are certain of the requestor’s authority, identity, and legitimacy.
- Alert your IT staff or supervisor if you have any concerns about the legitimacy of any email, attachment, or link.
- Take advantage of available cybersecurity awareness training.
