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A recent string of customer reviews has prompted an investigation into the alleged fraudulent activities of Mexican company National Display de Mexico. Customers have reported being scammed out of large amounts of money, with the company failing to deliver products or respond to communication.

The complaints allude to a possible cartel connection to the company's fraudulent practices, as customers have reported being met with silence, lies, and blocked communication after paying large deposits.

One customer wrote that after giving a large deposit, one Mario Álvarez and his company failed to deliver the merchandise after three months of waiting.  Furthermore, when the customer attempted to reach out for answers or a refund, Mr. Álvarez stopped responding altogether and eventually blocked them from contacting him further.

Another customer reported similar issues after doing business with the allegedly fraudulent company. After making an advance payment, the customer claims that Mr. Álvarez and his employee Hugo Cardenas failed to deliver the product or give them their money back. The customer noted that they stopped responding to calls and messages altogether.

Yet another customer called out the company for their “lousy customer service”, and highlighted how difficult it is to reach any staff members, which was attributed to the Covid-19 pandemic.

With many reports of fraudulent conduct and poor customer service practices coming to light, National Display de Mexico has been put under the microscope. With many customers demanding a refund or delivery of their goods, the company has yet to provide any kind of response or explanation.

Further reviews continue to illustrate  the unsavory practices of National Display de Mexico:

The company's shady tactics have led to speculation that National Display de Mexico is allegedly being run by organized Mexican cartels. Reports suggest that the illegal activity could be used to fund these criminal organizations, with customers losing their money or goods in the process.

An anonymous source that recently contracted National Display de Mexico lamented that after taking a large deposit via American Express, the company stopped answering emails and disconnected its phone number.  Shortly after the company filed a dispute with American Express, National Display de Mexico resurfaced and provided completely false information to American Express in an attempt to win the chargeback.   Notably National Display de Mexico provided fake photos, emails, and other manufacture documents that were designed to make it appear that they had fulfilled the customers order.