Facebook internal memo: "We are receiving reports that several FB services are down (Internal Tools, Workchat, Workplace, Workplace Rooms, FB, IG, WhatsApp, etc.). This appears to be a DNS issue that is impacting both internal and external access to our tools and apps"
— Dylan Byers (@DylanByers) October 4, 2021
Facebook spokesman Andy Stone, acknowledged the problems on Twitter. He tweeted out, “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Andy Stone (@andymstone) October 4, 2021
The reported DNS failure was mainly impacting Facebook-owned platforms. But cell phone carriers including T-Mobile, Verizon, and AT&T also reported problems. DownDetector says the outages happened around the same time but were not as widespread.
“Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it!” Instagram said in a tweet.
“We’re working to get things back to normal and will send an update here as soon as possible. Thanks for your patience!” WhatsApp added.
Facebook also owns Oculus, the virtual reality gaming platform, which was experiencing the same system outages.
