Facebook will also impose requirements including:
- quality-focused incentives
- no sub-contracting
- overtime and premiums for night shifts and weekends
- healthcare that meets the standards of the Affordable Care Act (ACA) in the U.S. and appropriate healthcare standards internationally
It will also establish a whistle blower hotline for contract workers to directly report their concerns.
“Content review at our size can be challenging and we know we have more work to do. We’re committed to supporting our content reviewers in a way that puts their well-being first and we will continue to share steps forward on this important topic,” according to Gale and Chandra.
