In consumer protection news, the FTC sued Universal Network Solutions, LLC over deceptive marketing in the way that the company offered tech support products or services. In the proposed order, Universal Network Solutions, LLC or Rajinder Singh are permanently barred from promoting, marketing, or selling tech support products or services; assisting in or providing consulting services related to the promoting, marketing, or selling of tech support products or services; owning, controlling, or serving as an officer in a business related to the consulting or sale of tech support products or services. In effect, Universal Network Solutions, LLC was shut down and the FTC has forbidden its owner to continue business practices or to start a similar business.
Additionally, Universal Network Solutions, LLC was ordered by the court to stop misleading advertising and ordered the defendants to pay $547,087.
Operation Tech Trap
The lawsuit against Universal Network Solutions, LLC is just one of many as the FTC begins their Operation Tech Trap. The FTC is working with federal, state, and international law enforcement agencies to protect consumers from “tech support” companies who trick consumers into believing that their computers are infected with a virus or some form of malware.
