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America June 29, 2023 3 mins read

Google Accused of Misleading Advertisers: Adalytics Report Reveals TrueView Controversy

America ı By Jackie Allen

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TrueView

A recent report by Adalytics has raised allegations against Google, suggesting that the tech giant may have misled advertisers regarding its TrueView in-stream ads. 

 Through Google’s TrueView platform viewership of ads allegedly ran on third-party websites and apps. And the advertisers including Fortune 500 brands and the US government may have been overcharged billions of digital ad dollars.

What is TrueView? 

TrueView is Google's proprietary ad format known for its cost-per-view, choice-based model. It serves ads on YouTube, millions of apps, and across the web.

 Unlike traditional advertising, TrueView charges advertisers only for actual views of their ads rather than impressions.

After five seconds, users are prompted with the option to skip the video ad. Google's guidelines state that TrueView ads must be skippable, and audible. They also should not be solely initiated by passive user scrolling.

Adalytics Allegations

 The Adalytics report indicates a long-standing misalignment between Google's TrueView ads and the actual placement of these ads on third-party websites and apps. According to the findings, advertisers paying for TrueView ads running outside of YouTube might not be receiving the expected value for their investments. 

The report puts a spotlight on instances where ads were displayed in small, muted video players or lacked actual video content between ads. Some ads also displayed limited user interaction or activation.

 Notably, prominent websites such as NYTimes, Reuters, Wired, Mashable, and Gizmodo were found to be running muted TrueView ads. The study also revealed hidden or obscured skip buttons, making it challenging for users to skip ads after the initial five seconds.

 Advertisers paying for TrueView ads running outside YouTube on other websites and apps might not be getting what they paid for.

There could be significant implications for advertisers. The report suggests that media buyers might have spent billions of digital ad dollars on small, muted, out-stream, auto-playing, or interstitial video ad units on independent websites and mobile apps.

One advertiser interviewed by Adalytics expressed concern, stating that Google and YouTube might be extracting more budget and generating scale by leveraging a method that advertisers may not fully comprehend.

Google's Response

Marvin Renaud, Google's director of global video solutions, dismissed the report's findings in a blog post. Renaud claimed that the report made "extremely inaccurate claims" and reaffirmed that advertisers are only charged for viewed ads.

 He emphasized that Google employs real-time ad quality signals to determine if users are present and paying attention, which helps in deciding whether to serve a video ad. 

Renaud added that Google diligently monitors adherence to its policies and took action against over 143,000 websites in violation of those policies last year.

 In light of the Adalytics' report, it is expected that there will be controversy regarding Google’s advertising practices. And there may be a shake-up within the digital advertising industry.

 

 

 

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Jackie Allen

Jackie is a freelance journalist and technology geek. She worked as a telecom project director for AT&T and BellSouth. Before joining the USA Herald she has written books, articles, blogs and whitepapers. Her clients include Samsung and other technology companies.

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