Needless to say, travelers did not take kindly to this. Many travelers stuck at airports took to social media to blast Southwest Airlines for the amount of inconvenience caused by backed-up flights.
In the wake of backend technology problems, Southwest Airlines released a statement, apologizing to its customers. The airline company also announced that continuous updates would be provided to affected travelers.
More on travel in 2022
The travel industry has unfortunately taken hits from the inflation wave sweeping the American economy.
Prices for both domestic and international flights are higher than they’ve been in previous times. The recent uptick in gas prices is also playing a role in what Americans are paying when they want to book commercial flights.
Back in March, multiple airlines wrote to various officials within the government; in the letter, they called for an end to the mandatory mask order for airline workers and air travelers.
By and large, the view of the airline industry is that COVID cases and hospitalizations have lowered to the point that makes mask mandates unnecessary.