2. Allstate “assigned multiple claim representatives who were unaware of the history of Plaintiff’s claim, refused to acknowledge receipt of engineering reports submitted by Plaintiff and Ridley Township and failed to acknowledge or respond to proofs of loss that Plaintiff submitted.”
3. Allstate denied the “claim without engaging its own engineering expert.”
4. Allstate “Forced the plaintiff to retain the services of a public insurance adjuster and obtain an Appraisal, which proved that Allstate had grossly undervalued her claim. The insurer “[e]ventually … reversed its coverage determination and provided coverage, admitting that its denials of the claim had been unsubstantiated, but this was not until 5 months after Plaintiff submitted her claim.”
5. Allstate “Refused to issue any substantial advance payment to permit Plaintiff to seek alternative shelter, and ‘Ridley Township compelled the demolition of the [P]roperty.’”
6. The complaint also alleged that she lost her job as a remote medical insurance biller because her living accommodations did not have a dedicated, HIPAA-compliant workspace; she then had to sell off her personal property and use her own funds from her deceased husband’s insurance policy to pay for her living expenses.
