In the petition, he wrote, “There is evidence to suggest that Tesla issued these updates in response to an increasing battery fires that have occurred worldwide. Tesla has taken the position and made statements to the public regarding the same; that the updates were issued to promote the health and longevity of their batteries.”
Chen further stated that there is a “widespread confusion and uncertainty regarding the true purpose of the software updates in question and the safety of the affected vehicles.”
“Even more egregious is the fact that Tesla has left affected owners with no effective remedy for these problems. Many of the affected owners have been left with no adequate remedy after being denied battery replacements under warranty via the arbitration and dispute settlement program administered through National Center for Dispute Settlement (NCDS).
