The City of Chicago is suing both DoorDash and Grubhub. The U.S. city alleged the companies of deceiving customers.

According to the lawsuits, owners of restaurants in the City of Chicago that the platforms advertise delivery services for their businesses without them knowing. Furthermore, the company provides lower prices to customers outside of the platform without the consent of restaurants.

Furthermore, Chicago officials claimed that DoorDash and Grubhub use “bait-and-switch” to bring more customers with low delivery fees and then charge additional ones once the order is placed.

"This lawsuit is baseless," a DoorDash spokesperson said in an email. "It is a waste of taxpayer resources, and Chicagoans should be outraged. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food and other necessities to communities in need. This lawsuit will cost taxpayers and deliver nothing."

In separate statements, both DoorDash and Grubhub called the lawsuits “baseless.”

A DoorDash spokesperson said the company “has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food and other necessities to communities in need.”

In November, DoorDash halted adding new restaurants that didn’t make any agreements with its app. It added that it’ll remove restaurants that don’t want to be on the app within 48 hours of their request.

“Every single allegation is categorically wrong and we will aggressively defend our business practices,” a Grubhub spokesperson said in a statement. “We look forward to responding in court and are confident we will prevail.”

Grubhub allegedly shares data of restaurants

Meanwhile, the city alleged Grubhub of sharing phone numbers of restaurants to clients without their consent. Furthermore, the city added that it charged the restaurant’s the commission of calls through those numbers even if no order was placed. The city also claimed Grubhub made “imposter websites” for restaurants to unexpectedly lure customers to its own platform.