Having to return a package is something that very few people look forward to. Ideally, when a package is ordered, its contents should be suitable for the individual upon arrival.
However, when that’s not the case, sometimes the only recourse is to return the package to its sender for a replacement or a refund. This can often be a tedious and annoying experience. Though the way we handle returning packages may soon be changing.
This week, rideshare giant Uber rolled out a unique service designed to help people easily return packages when the need arises.
A breakdown of how the service works
Using the Uber Connect feature, folks who need to send back packages can easily do so. It’ll be as simple as ordering an Uber through the app.
Only instead of the driver arriving to take the customer to a certain destination, the driver will pick up the package for return and then drop it off at a USPS, UPS, FedEx, or other applicable shipment location.
This new Uber Connect service may come in handy for a decent amount of people. After all, the National Retail Federation (NRF) has already confirmed that more than 16% of retail sales end up having to be shipped back to the sender.
