Additionally, Hertz and ATS were required to provide customers at hertz Bay Area airport and other high-volume locations a copy of the brochure entitled “Crossing the Golden Gate Bridge in a Rented Vehicle.” The brochure explains options for avoiding rental car toll service fees.
Furthermore, the settlement compelled the companies to include material terms of the Golden Gate Bridge District’s one-time payment option on the Hertz.com and PlatePass.com websites.
Hertz and ATS must train employees assisting customers at rental counters and exit gates at Bay Area locations regarding the distribution of the required brochure and the Golden Gate Bridge District’s one-time payment option.
Finally, the companies must also stop implementing unlawful and unreasonable fees for the PlatePass toll service.
