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CashApp has become an increasingly popular way to pay. In 2020 there are more than 30 million active users that use the service. And as it’s user base grows, the Better Business Bureau (BBB) points out that CashApp has become more vulnerable to digital scammers.

During the COVID-19 pandemic, there has been more reliance on digital transactions and CashApp has benefitted. Digital wallets are software-based systems where users of e-wallets can more easily complete purchases with near-field technology. Electronic transactions are the ultimate in “social distancing” and your money is as close as your phone. 

CashApp started in 2013 like Square Cas, h a one-step, peer-to-peer payment tool. More features were added in 2015 and 2016. With the addition of revenue generation, stock and Bitcoin trading, cash card, etc...CashApp became a target for con artists who are constantly trying to find a “way into” the very popular app.

Five common CashApp scams

There are many ways that scammers can attack CashApp users. These are the five that have the most complaints.

• Fraudulent Customer/Cash Support

Customer service or tech support is more and more common. It starts when someone needs help with their CashApp and they search online for a direct customer service phone number. These numbers are often not associated with the company. 

Scammers have set up fake support numbers. When users call, they believe they are talking to a CashApp representative. In reality, they are speaking to a scammer whom they reached through a fake online posting.

While the scammer pretends to be helping fix an issue with the app, they will try to trick the caller into giving them their login information. If they are successful the con artist will inevitably steal the money from their victim’s CashApp account. 

In other cases, the scammer will try to sell bogus software through CashApp. Sometimes they trick their victims into sending them money or even installing malware on the CashApp user's smartphone.

While posing as a customer or tech support, these bad actors try to get the unsuspecting consumer to do “test” transactions, download software, or give them “remote access.” 

CashApp has “Verified Cash Support” which can be reached in-app, or by going online to cash.app/help. Don’t trust online phone numbers claiming to be Cash Support. Please note that there are currently no phone numbers that you can call to speak with Cash Support.

The company says that “Cash Support will never ask you to provide your sign-in code, PIN, require you to send a payment, make a purchase, or ask you to do a transaction.”

• Cash-Flipping

Scammers often claim they have a way to make you money. The con artist will try to convince you that they can “flip” your money. They try and get you to send them money by promising that they will send you back an increased amount of money.