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America September 11, 2023 3 mins read

Soft Surroundings Store Closure : A Retail Phoenix Hopes to Rise from Its Ashes

America ı By Rihem Akkouche

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Soft Surroundings store closure

In a whirlwind of retail market fluctuations, Soft Surroundings, a titan in women's apparel and accessories, has taken a stunning turn, filing for Chapter 11 protection in Texas. Saddled with a staggering $68.9 million debt, the St. Louis gem is now weaving a plan to shutter its physical storefronts and transition its thriving online empire to the retail magnate, Coldwater Creek.

The company's executive chair, Bridgit Lombard, likened the company's trajectory to a phoenix, saying, "This will allow us to adapt, restructure and emerge more resilient, ensuring the longevity of the beloved Soft Surroundings brand for our customers and partners."

Soft Surroundings store closure : A Quick Dive into the Financial Labyrinth

Soft Surroundings' situation has the complexity of a mystery novel. They've secured a robust $18 million in debtor-in-possession financing through Gordon Brothers, who'll also orchestrate the finale of the company's store chapters, as per court declarations.

Journeying back to its roots, Soft Surroundings commenced its venture in 1999 as a catalog business, blossoming into a retail sensation by 2005. From apparel to beauty, they spread their wings to 44 retail outlets in the U.S., employing a commendable force of 646 individuals. But as is the paradox of life, with ups come downs. They're currently shackled with loans amounting to $14.7 million and $54.2 million, due in July 2024 and June 2026, respectively. The principal puppeteer pulling the strings? Brentwood-owned funds.

The COVID Conundrum and the Financial Freefall

In a twist straight out of a suspense novel, Chief Restructuring Officer Curt Kroll painted a gripping picture of Soft Surroundings' predicament. Pre-COVID, the company boasted a robust lineup of 80 stores. But as the pandemic cast its long shadow, they borrowed $35 million in 2020, hopeful of weathering the storm.

However, when the storm abated, the retailer grappled with monumental challenges: a deluge of excess inventory and towering fixed costs. Attempts to shed this excess baggage only slashed their borrowing limit, plunging it from $35 million to a mere $10 million. Like a snowball turning into an avalanche, this excess inventory led customers to expect discounts, chipping away at the company's profit margins.

Amidst a liquidity crunch, Soft Surroundings sought refuge in first- and second-lien loans, sparking restructuring conversations by June.

The Road Ahead: A Digital Resurrection?

As part of the Restructuring Support Agreement (RSA), Soft Surroundings is all set to initiate a sale process. Playing the lead role in this thrilling act is 1903 Partners, poised to purchase and subsequently transfer the company's digital assets and intellectual property to Coldwater Creek. As the curtain falls on Soft Surroundings' retail chapter, the final act will witness the company holding its grand finale sales, all timed perfectly for the festive shopping frenzy.

As the plot thickens, Soft Surroundings has onboarded SSG Capital Partners as its investment banker and SierraConstellation Partners for chief restructuring guidance.

Soft Surroundings store closure : Legal Eagles Take Flight

Soft Surroundings has entrusted its legal voyage to the adept hands of Elizabeth C. Freeman from the Law Office of Liz Freeman, alongside a formidable team from Katten Muchin Rosenman LLP, ensuring that this thrilling chapter is penned with precision and expertise.

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Rihem Akkouche

Rihem Akkouche is a passionate journalist dedicated to shedding light on compelling stories, sparking conversations, and fostering a more informed world.

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