There are currently 10,000 content moderators working for TikTok. These moderators are regularly exposed to a child pornography and violence. And rapes, beheadings, animal mutilation, and self-harm were commonly seen according to the lawsuit.
They must watch hundreds of offensive videos every 12-hour shift. And workers only get an hour off for lunch and two 15-minute breaks. And they are also permitted only 25 seconds per video and often must view three to ten videos at once.
“Due to the sheer volume of content, content moderators are permitted no more than 25 seconds per video, and simultaneously view three to ten videos at the same time,” her lawyers with Joseph Saveri Law Firm, LLP said in the complaint.
Guidelines ignored for TikTok content moderators
TikTok was a member of a group of social media companies including Facebook and YouTube that developed guidelines. And the regulations were to protect moderators from the effects of exposure to violent the images.
TikTok is accused of ignoring the policies they helped create. And of telling new hires that they will be protected by the guidelines that are not really in-use.
