Zoom accused of misleading consumers about its data security

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Eric Yuan, a Chinese-American billionaire is the founder and CEO of Zoom, which uses software partially developed in China to provide video-conferencing service.

Cyber-security more essential during the pandemic

The importance of secure video conferencing has become more apparent since COVID-19 started. Entire sectors of the country have shifted to doing business online and visiting friends and family remotely. 

Zoom has been a beneficiary of this shift to remote work, seeing its user base skyrocket and its market-valuation grow as more individuals use the video conferencing software.

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To distinguish itself from competitors, Zoom advertised “end-to-end encryption.” This implies that the only people who can access the communicated data are the sender and the intended recipient.

The lawsuit alleged that consumers are making privacy and data security a vital consideration when choosing companies to do business with and products to buy.

Using end-to-end encryption, is an industry-standard in internet security. It prevents hackers and unwanted third parties from accessing messages and data transmitted on the platform.