California Insurers Under Fire: 40-Day Rule Violation Sparks Bad Faith Ruling Against AIG

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How Other States Handle Insurance Deadlines

  • Texas: Insurers must acknowledge claims within 15 days and accept or deny them within 15 business days (extendable to 45 days with justification).
  • Florida: Insurers must acknowledge claims within 14 days and decide within 90 days.
  • New York: Insurers must respond within 15 business days and settle within 30 days after reaching an agreement.
  • Virginia & North Carolina: Require insurers to handle claims in a “reasonable timeframe” but do not impose strict deadlines.
  • NAIC Model Regulations (adopted in some states): Require acknowledgment within 10-15 days, a decision within 30-45 days, and ongoing status updates every 30 days.

The ruling in Yacullo v. AIG reinforces an important reality: insurers are bound by state-specific regulations, and violating them can carry serious consequences. Policyholders have long struggled against unnecessary claim delays, but this case provides a clear roadmap for holding insurers accountable.