Nilay Patel, editor-in-chief of tech website The Verge, said on Twitter that an article “published without an image because our image system runs on AWS.” Messaging startup Slack Technologies Inc said users may have had difficulty uploading files, among other issues, due to its hosting service, according to posts on Twitter.
Disruptions have been rare because Amazon has many redundant systems in place, said Gene Munster, head of research for Loup Ventures.
“It’s a temporary black eye from a customer standpoint,” he said, noting that Amazon’s customers will not go through the hassle of switching to a competing cloud service because of a one-time event.
AWS is a large, fast-growing source of revenue for Amazon. It has helped transform the retailer, once known simply for selling books online, into a technology platform.
An AWS spokeswoman did not immediately comment on the suspected cause of the problem.
(Additional reporting by Subrat Patnaik in Bengaluru; and Stephen Nellis in San Francisco; Editing by David Gregorio)
