America September 24, 2026
AI Bots Are Calling Customer Service: When the Customer Is a Robot
AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…
America September 24, 2026
AI Bots are increasingly becoming part of an unexpected new reality for customer-service workers: the customer on the other end…
By Jackie Allen
America October 5, 2020
Since the COVID-19 pandemic began, we have all been trying to stay safe. The Mercedes-Benz Stadium, which has 71,000 seating…
By Jackie Allen
America August 31, 2020
In July, the FBI opened up the sleek 256,000-square-foot Central Records Complex (CRC) in Winchester, Virginia. Hard at work inside…
By Jackie Allen
Opinion July 31, 2020
Elon Musk, CEO of Tesla and SpaceX has often warned about the danger of artificial intelligence (AI). His warnings, like…
By Jackie Allen
And More February 21, 2018
Over the past few years, talk of artificial intelligence and the various roles it will play in the modern world…
By Gabrielle Seunagal

