“If you were a customer of the Faulkner Honda dealership and believe you have been a victim of this deceptive sales tactic, you may be eligible for restitution and should contact my Office,” he added.
Details of the settlement
Under the Assurance of Voluntary Compliance settlement, Faulkner Honda agreed to pay restitution or refunds of $1,000 to eligible consumers affected by its wrongdoing.
Consumer who believe they were victims of the dealership’s deceptive sales tactics have a 90-day window to file a complaint and seek relief. They must filed their complaint with the Attorney General’s Bureau of Consumer Protection.
Additionally, the dealership agreed to follow the Consumer Protection Law and will not violate it in the future. It will not engage in any practice that violates the Auto Regulations.
Furthermore, Faulkner Honda agreed to pay $5,000 in civil penalties to the Commonwealth of Pennsylvania, Department of Treasury.
Moreover, the dealership agreed to pay the costs of investigation in the amount of $5,000 to the Commonwealth of Pennsylvania, Office of Attorney General.
