On June 13, 2018, Commission closed its investigation after Williams-Sonoma immediately updated its website to include the correct country-of-origin information for the mattress pads. The company also agreed to comply with the FTC’s order requiring it to perform a larger review of its country-of-origin verification process.
In May 2019, the FTC received a report that the company continued its deceptive advertisements that certain categories of its products were all or virtually all made in the USA or made in America.
Williams-Sonoma violated Section 5(a) of the Federal Trade Commission Act, according to the complaint of the consumer protection watchdog.
In a statement, FTC Consumer Protection Bureau Director Andrew Smith said,
“Many of us want to buy products that are made in the USA, and we trust companies like Williams-Sonoma to tell us the truth. When a company falls short, we will hold it accountable.”
