When consumers called in, telemarketers misled consumers into thinking that it was their computer that caused the pop-ups. They would try to get consumers to go to a website that would give them remote access to the “affected” device. They would also lie to consumers about whatever anti-virus software happened to be installed. The defendants allegedly charged up to $400 for their “help” on top of a monthly fee of up to $19.99 per month.
More Than 3,000 Consumers Will Receive a Refund Check
The FTC is sending out refund checks that average around $176 to 3,791 consumers who were scammed by Big Dog Solutions and the other named defendants. If you believe that you should receive a refund check, contact Rust Consulting, Inc., by phone: 1-877-309-1959.
