After being refused, Ylitalo contacted Airbnb’s customer service, alleging discrimination based on familial status. Airbnb, however, upheld the host’s decision, citing its policy that allows listings to exclude children under certain conditions, such as safety risks or property concerns.
A Pattern of Alleged Discrimination
The Ylitalo family eventually secured alternative housing about an hour from Huntsville. However, they claim this separation from their community caused significant inconvenience, emotional distress, and financial losses. Additionally, Christopher Ylitalo abandoned his job opportunity in Hawaii to return to Alabama, further compounding the family’s hardships.
In a separate incident in October 2020, Charisse attempted to book another property in Huntsville, unaware that it was also managed by Blake. Despite no mention of children in her booking request, Blake allegedly reiterated his policy excluding children.
HUD Investigation and DOJ Lawsuit
The DOJ’s lawsuit follows an investigation by the U.S. Department of Housing and Urban Development (HUD), which began in August 2020 after Charisse filed an administrative complaint. HUD amended the complaint several times and issued a charge of discrimination on Sept. 27, 2023. Blake then opted to have the claims resolved through a civil action.