Bezos also admitted that the company needs to improve its vision for creating value for employees despite having a strong relationship. He realized improvement on this aspect is necessary after the vote to unionize its Bessemer, Alabama plant.
Bezos provided details on how the e-commerce giant could improve both its public relations, as well as its employee satisfaction.
Jeff Bezos new vision for Amazon and its employees
He stated that Amazon “cared deeply” for its workers and his vision is to make the company the Earth’s best employer and Earth’s safest place to work.
He plans to utilize artificial intelligence (AI) to address all concerns about working conditions, scheduling, and health risks.
According to him, the company will use “sophisticated algorithms to rotate employees among jobs that use different muscle-tendon groups to decrease repetitive motion and help protect employees from MSD risks. This new technology is central to a job rotation program that we’re rolling out throughout 2021.”
