According to Garman, nearly every industry is already being reinvented by AI, with customer experiences, workflows, and decision-making fundamentally reshaped by intelligent agents that can reason, act, and collaborate with humans.
Matt Garman Reveals AWS by the Numbers
Garman began with a recap of AWS’s scale and momentum. AWS generated approximately $132 billion over the past year, while more than 500 trillion objects are now stored in Amazon S3. Platforms like Amazon Bedrock also saw significant growth as enterprises adopted generative AI at scale.
AWS’s global infrastructure continues to expand, now spanning 38 regions, with three additional regions planned. Still, Garman underscored that growth alone isn’t the point.
“At Amazon, everything starts with the customer,” he said, adding that enterprises across virtually every industry now run core parts of their businesses on AWS.
AWS re:Invent 2025: Amazon Connect Gets More Human
One of the most tangible demonstrations of AI agents in action came with major upgrades to Amazon Connect. First launched in 2019, Amazon Connect already supports neural text-to-speech in more than 30 languages and speech recognition in over 25.
